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Vital Plan Help Center

If products are missing from your order or you received products that you did not order please contact us at info@vitalplan.com or call 800-951-2414 and let us know. If you receive a faulty product (broken seal or expired product), please take a photo of it and email it to info@vitalplan.com. We will be happy to help you with rectifying the situation.

If products are missing from your order or you received products that you did not order please contact us at info@vitalplan.com or call 800-951-2414 and let us know.

If you receive a faulty product (broken seal or expired product), please take a photo of it and email it to info@vitalplan.com. We will be happy to help you with rectifying the situation.

Order Issues & Defective Products

Ordering

Returns and Refunds

Can I change or cancel my order?

What is your return policy?

How to start the Return Process?

Where do you ship?

Will I have to pay import fees?

How long does shipping take?

Domestic Delivery

International Delivery

Can I modify my order after it's been placed?

How can I check the status of my order?

Shipping

What are Vital Plan’s quality standards?

How are Vital Plan products formulated?

Does Vital Plan test for heavy metals?

Does Vital Plan test for microbiological contaminants?

Does Vital Plan verify ingredient identity?

How long are my supplements good for? Do they expire?

How should I store my products?

Quality and Purity

Can I consume herbs during pregnancy and while breastfeeding?

Are your products safe to take with medications?

Are your products safe for everyone?

Product Safety

Are your products gluten-free?

Our products are 100% gluten-free and dairy-free, and are third-party tested for toxins, pesticides, and safety.

Ingredients

How are serving sizes determined?

Suggested Use

What is a Restore Kit?

How is the Restore Kit right for you?

I have methylation defects/issues detoxing, can I use the Restore Kit?

What is the Restore Kit composed of?

Getting Started

How long will it take for me to start seeing results?

Is this product safe for pregnant and/or breastfeeding women?

Restore Kit

What is Krill Oil?

How is it different from Fish Oil?

How does this work?

Where is it manufactured?

What is the recommended serving plan for Krill Oil Plus?

How small are the softgel capsules?

Is Krill Oil Plus gluten-free?

What if I am taking prescription medications?

What if I am allergic to mushrooms?

Krill Oil Plus

What is Daily Multi Plus?

What does the Daily Multi Plus provide?

What makes Daily Multi Plus different?

Does this product have side effects?

How do I know if Daily Multi Plus is right for me?

What is the recommended serving plan for Daily Multi Plus?

Should I take Daily Multi Plus with food?

Can I mix the ingredients in a smoothie or other drink?

How long should I take this formulation?

I’m vegetarian. Can I still use the product and follow the accompanying meal plan?

Is Daily Multi Plus for women and men?

Is Daily Multi Plus gluten-free?

How do I know Vital Plan products are safe?

Is Daily Multi Plus safe for pregnant and breastfeeding women, or for couples trying to become pregnant?

Daily Multi Plus

What is HPA Balance?

How does HPA Balance Work?

What are the ingredients of HPA Balance?

How should I use HPA Balance?

Is HPA Balance gluten-free?

Is HPA Balance safe for pregnant and/or breastfeeding women?

HPA Balance

What is Advanced Biotic?

What is a human Microbiome and how does Advanced Biotic work in its favor?

What are the ingredients of Advanced Biotic?

When should I take Advanced Biotic?

Why 3 capsules? Can I just take 1 everyday?

Should I take Advanced Biotic with food and liquids?

When does this formulation usually start to work?

Is Advanced Biotic gluten-free?

Does Advanced Biotic contain caffeine or other stimulants?

Is Advanced Biotic for women and men?

What is the recommended serving plan for Advanced Biotic?

What if I am taking prescription medications or have a medical condition?

Is Advanced Biotic safe for pregnant and breastfeeding women, or for couples trying to become pregnant?

Are there any other contraindications?

Advanced Biotic

What is Joint Care?

What are the benefits of taking Joint Care?

How does Joint Care do this?

What are the ingredients of Joint Care?

How should I take Joint Care?

Is Joint Care gluten-free?

Why are there 3 capsules? Can I just take 1 capsule?

Where is the black pepper extract?

Is Joint Care safe for pregnant and/or breastfeeding women?

Joint Care

What does Adaptogen Recovery do?

What does Adaptogen Recovery composed of?

What is its suggested dosage?

When should I take Adaptogen Recovery?

Should I take this product with food and liquids?

Is Adaptogen Recovery gluten-free?

Is Adaptogen Recovery for women and men?

Is this product safe for pregnant and breastfeeding women, or for couples trying to become pregnant?

Adaptogen Recovery

What is Brain Boost?

How does Brain Boost work?

What are the ingredients of Brain Boost?

What is the recommended serving of Brain Boost?

Is Brain Boost gluten-free?

Is this product safe for pregnant and breastfeeding women?

Brain Boost

What does Mitochondrial Support do?

What about Glutathione?

What are the ingredients of Mitochondrial Support?

How do you suggest I use it?

Is Mitochondrial Support gluten-free?

Mitochondrial Support

What Is Chlorella?

What are the advantage of Pure Chlorella?

What are the ingredients of Pure Chlorella?

What makes Pure Chlorella different or better than other brands?

Why should I take Pure Chlorella?

What is the proper serving for Pure Chlorella?

At what time of day should I take chlorella?

When I take chlorella, my stool is green—is that normal?

What is the difference between chlorella and spirulina?

What does Pure Chlorella taste like?

Should chlorella be taken with food?

Can I take chlorella before bed?

Where is Pure Chlorella produced?

How is Pure Chlorella grown and prepared?

Is chlorella safe for children?

Is it possible to take too much chlorella?

How do I know your chlorella is free from contaminants?

Is chlorella safe for pregnant and nursing women?

Can I take chlorella if I’m on other medications?

Pure Chlorella

What are the 5 Aging Accelerators?

What are the ingredients of Daily Herbal?

What is the recommended serving plan for this product?

When should I take Daily Herbal?

Does this act as a multivitamin?

Is this product gluten-free?

Does this product contain caffeine or other stimulants?

Is this product for women and men?

Does shilajit contain heavy metals?

Daily Herbal

What are the ingredients of Sleep Complete?

What is the recommended serving plan for Sleep Complete?

How should I store Sleep Complete?

When should I take Sleep Complete?

Do I need to take Sleep Complete with food and liquid?

When does this formulation start to work?

Is Sleep Complete gluten-free?

Sleep Complete

What is Active Enzymes composed of?

What is the recommended serving plan for Active Enzymes?

Is Active Enzymes gluten-free?

Active Enzymes

What are the ingredients of Gut Balance?

What is the recommended serving plan for Gut Balance?

I’m taking a probiotic. Why isn’t that enough?

Is Gut Balance gluten-free?

Gut Balance

What are the ingredients of Biome Boost?

What is the recommended serving plan for Biome Boost?

Is Biome Boost gluten-free?

What kind of alcohol is used in Biome Boost?

Biome Boost

What are the key ingredients you can find on Joint & Muscle Rub?

Are there any side effects?

What's in the new formulation?

Joint & Muscle Rub

Product Questions

What is an herbal extract?

Why choose herbs?

How do I take a liquid herbal extract?

Why is there alcohol in some of Vital Plan’s liquid herbal extracts?

Herbs 101

Why should I Subscribe & Save?

How do I skip a subscription order?

How do I modify a subscription order?

How do I cancel a subscription order?

How do I update my subscription payment information?

How do I update my billing or shipping address information?

How do I apply a coupon code to my upcoming subscription order?

Subscribe and Save

What do I do if I forgot my password?

Order Issues & Defective ProductsUpdated 7 months ago